GroupCollect has selected Trip Mate, a brand of Generali Global Assistance, to offer travel insurance to group tour operators


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ST. AUGUSTINE, FL., June 1, 2021 /PRNewswire/ — GroupCollect, an online registration and payment platform for professional multi-day group tour operators, has chosen Trip Mate, a General Global Assistance (GGA) to offer travel insurance through its online platform.

“After more than a year, people are optimistic about travel,” said Corey Black, CEO and co-founder of GroupCollect. “Group tour operators, particularly in the adult segment, have seen a reduction in travel protection product options in recent months. The partnership between GGA and GroupCollect allows us to help our shared customers provide travelers with peace of mind during the booking process.”


Travelers who register through GroupCollect are given an option during the booking process to protect their travel investment with Trip Mate travel insurance without leaving the purchase path.

Chris Carnicelli, CEO of Generali Global Assistance, commented on the news: “As a leading provider of travel insurance solutions to tour operators, retail travel companies and cruise lines, we have anticipated and prepared to return to travel, especially young adults, adults and student groups As group tour operators become increasingly dependent As digital platforms for planning, recording and managing payments for group travel, we are proud to partner with GroupCollect to provide their clients and customers with Trip Mate travel protection plans as they book their next outdoor expedition. “

The partnership will enable GroupCollect tour operators to provide their customers with Trip Protection during registration, including relevant coverages and services, such as:

  • Trip Interruption & Trip Cancellation: Coverage if a customer’s upcoming trip is canceled or interrupted due to illness or injury. Interruptions or cancellations due to the client or their travel companion becoming ill with COVID-19 can be covered.
  • 24/7 travel assistance in the US and worldwide (no insurance benefit): Customers also have 24/7 access to GGA’s travel support services, including medical and legal assistance, companion assistance, assistance locating lost or stolen items, assistance with replacing prescriptions while traveling and help with pets.
  • Optional Cancellation for Any Reason Plan Improvement: Available at an additional cost, if a customer cancels their trip for a reason not already covered by this plan, 75% of prepaid, forfeited, non-refundable payments will be refunded or any deposits paid by the customer for the trip, provided the terms of the plan are met.

About Generali Global Assistance
Generali Global Assistance (GGA) is a leading brand comprising travel insurance and assistance, medical risk management and home care, identity and cyber protection and other healthcare services. GGA is part of the Generali Group, which has provided peace of mind to its customers and their customers for over 190 years and is now supported by more than 72,000 employees worldwide. Our success is built on building trust by putting the customer at the center of everything we do and providing help and protection during our customers’ most difficult and stressful situations. For more information about Generali Global Assistance, please visit: https://us.generaliglobalassistance.com/

travel companion travel protection products and services provide travelers with comprehensive coverage during their absence. Trip Mate travel protection products offered through GroupCollect include travel insurance taken out by United States Fire insurance company.

About GroupCollect
GroupCollect is built to help tour operators and tour leaders collect all passenger information and passenger payments needed to book group travel. Tour providers now have access to a simplified digital platform that not only provides organization but also gives them tools to increase their revenue streams through add-ons such as travel insurance, upgrades and excursions.

We want to help you make your Tour Operation business a little less stressful. More information at: https://groupcollect.com/

GGA media contact
Jay A. Morakis
M Group Strategic Communications (for Generali Global Assistance North America)
+1 646.859.5951
[email protected]

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SOURCE Global Global Aid

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