JACKSONVILLE, Florida–(BUSINESS WIRE)–The Fortegra Group, LLC (“Fortegra”), a global specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT), today announced the expansion of their partnership with Badcock Home Furniture &more (“Badcock”).
For nearly 15 years, Fortegra has been providing Badcock customers with both credit insurance and furniture service contracts. By replacing the previous provider of service contracts for appliances and electronics, Fortegra now becomes the exclusive provider of credit insurance and protection plan for all 382 Badcock stores.
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“We have decided to consolidate our product offering with Fortegra based on their approach to the business and the way they value the partnership. Not only do they listen to our business needs, but most importantly, they are very intuitive to our customers’ needs, which is where the magic happens,” said Badcock’s Vice President of Retail Operations and Chief Credit Officer Mitchell Stiles. “We are in the relationship industry and we want the customer to feel comfortable with the purchase of their home. Fortegra’s concierge service team has improved and personalized the claims process, giving us the confidence that our customers are in good hands.”
“Retail has evolved a lot in recent years and we are always thinking about how we can ensure that service contracts are maintained. That is why we have worked closely with Badcock to reshape their service contract process. From sales to claims, we have a simplified , created a multi-channel approach that better meets consumer needs,” said Holly Bohn, Chief Marketing Officer at Fortegra.
The Fortegra Group, LLC is a global specialty insurer. Fortegra and its subsidiaries underwrite and operate a comprehensive and diverse range of licensed and excess insurance products and warranty solutions in the United States and around the world. For more than 40 years, Fortegra’s collaborative approach, experienced team and innovative products have ensured constant growth and increasing demand from both domestic and international partners. The company has an AM Best Financial Strength Rating of A- (excellent). For more information about Fortegra, please visit: https://www.fortegra.com/
About WS Badcock Corporation
Founded in 1904, WS Badcock Corporation is one of the largest privately owned home furnishing companies in the United States. Headquartered in Mulberry, Florida, the more than 380 corporate and associate dealer stores employ more than 2,500 employees in eight southeastern states. The brand’s Badcock Home Furniture &more stores carry a complete line of furniture, appliances, bedding, electronics, home office furniture, accessories and seasonal items, while providing their customers with convenient internal financing. The company was named “Retailer of the Year 2018” by the National Home Furnishings Association.